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Many of our products are sold with either a 30-day money back guarantee on our Website. Such products are clearly advertised on the Website as coming with a money back guarantee. For such products, we want you to be 100% satisfied. However, we realise that sometimes the product falls short of reasonable expectations. That is why we offer those products with a money-back guarantee.
If you’re not entirely happy with your purchase of such products, for any reason, we will refund your money in full, or exchange the goods. All we ask is that you contact us.
For all products sold without a money-back guarantee, returns and refunds are only permitted if the product arrives to you in a damaged condition (e.g., a broken bottle) or the product is not the product that you ordered over the Website. Simply contact us using the information above and we will determine whether you qualify for a return and refund.